Introduction

SolarGridCheck.co.uk ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

We may collect information about you in the following ways:

• Personal Data: When you submit an enquiry, we collect your name, email address, phone number, and land details.
• Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, and actions taken.
• Device Data: We collect information about your device, browser type, and IP address.

Analytics and Tracking

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and services. Google Analytics collects the IP address assigned to you on the date you visit our site, but not your name or other identifying information. For more information on how Google uses data, visit Google's Privacy Policy.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

How We Use Your Information

• To provide and maintain our service
• To connect you with verified solar developers
• To improve our website and user experience
• To understand how visitors use our site
• To communicate with you about your enquiries
• To detect and prevent fraud or security issues

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Data Sharing

We may share your personal information with verified solar developers when you submit an enquiry through our platform. We do not sell your personal data to third parties. We may share anonymised, aggregated data with analytics partners to help us understand and improve our service.

Your Rights

Under UK GDPR, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@solargridcheck.co.uk.