Introduction

SolarGridCheck.co.uk ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website and submit an enquiry through any of our assessment tools.

Information We Collect

We may collect information about you in the following ways:

• Personal Data: When you submit an enquiry, we collect your email address and (depending on the tool used) site location, postcode, land acreage, asset type, and information about your existing energy setup.
• Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, and actions taken.
• Device Data: We collect information about your device, browser type, and IP address.

Lawful Basis for Processing

Under UK GDPR, we process your personal data on the basis of legitimate interest (Article 6(1)(f)). Our legitimate interest is connecting you with verified renewable energy partners who can provide the assessment, quote, or service you requested when submitting your enquiry. By submitting an enquiry through our tools, you understand and accept that this is the purpose for which your information is processed.

Analytics and Tracking

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and services. Google Analytics collects the IP address assigned to you on the date you visit our site, but not your name or other identifying information. For more information on how Google uses data, visit Google's Privacy Policy.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

How We Use Your Information

• To provide your requested assessment, recommendation, or estimate
• To connect you with verified renewable energy partners (developers, installers, and service providers)
• To improve our website and user experience
• To understand how visitors use our site
• To communicate with you about your enquiry
• To detect and prevent fraud or security issues

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Data Sharing

When you submit an enquiry through one of our assessment tools, we may share the personal data you provided (including your email address, site location, and the details relevant to your enquiry) with our verified renewable energy partners so that they can follow up with you about a viability study, quote, or related service. Categories of partners include:

• Solar PV developers and installers (residential, commercial, and utility-scale)
• Battery energy storage system (BESS) developers and installers
• Renewable energy investment funds and financing providers
• Land agents, brokers, and professional service providers operating in the renewable energy sector

What "verified" means: our partners are UK-registered companies (or non-UK companies with established UK operations) in good standing, with a demonstrable track record in their sector. Where applicable we look for membership of UK industry bodies such as Solar Energy UK, RenewableUK, MCS, or RECC, or equivalent independent due diligence.

We may also share anonymised, aggregated data with analytics partners to help us understand and improve our service. We do not sell your personal data to data brokers or for unrelated marketing purposes.

Data Retention

We retain enquiry data for up to 24 months from the date of submission to allow our partners reasonable time to follow up on your enquiry and to enable us to respond to any subsequent contact from you. After this period, your data is deleted or anonymised. You can request earlier deletion at any time by contacting us using the details below.

International Data Transfers

Some of our service providers (including our analytics partners, email infrastructure, and source-code / data version control providers used to back up business records) are based outside the United Kingdom, including in the United States and the European Economic Area. Where personal data is transferred outside the UK, we rely on appropriate safeguards such as the UK International Data Transfer Agreement, Standard Contractual Clauses, or adequacy decisions made by the UK government to protect your information.

Your Rights

Under UK GDPR, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing (including any sharing with our partners)

To exercise any of these rights, contact us using the details in the "Contact Us" section below. You also have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk.

Contact Us

If you have any questions about this Privacy Policy, or wish to exercise any of your rights, please contact us at info@solargridcheck.co.uk.